# AI receptionist for med spa Your front desk is with a client, in a treatment room, or gone at 6pm. Heyly answers the booking calls those hours cost you, in your clinic's voice. ## The problem A med spa's phone rings hardest during treatments and after closing, which is exactly when the front desk cannot pick up. The caller is comparing three clinics and books with the one that answers. ## Calls it handles - New consultation bookings, usually price-first - Rescheduling and cancellations that decide today's utilisation - Questions about downtime, aftercare and what a treatment involves - Package and membership questions - Post-treatment concerns that must reach a clinician, not a queue ## What it captures on every call - Treatment of interest - New or returning client - Preferred days and times - Where they heard about you - Best callback number ## FAQ ### Will it give medical advice? No, and it should refuse. Heyly answers logistics and general treatment information you have approved, and routes anything clinical to a person. Post-treatment concerns are escalated, not answered. ### Can it quote treatment prices? It reads from your price list. Most clinics let it give a starting price and book the consultation rather than quote a plan over the phone. ### Is this HIPAA compliant? Diligence this with your own counsel before it touches patient calls. Heyly records and transcribes calls and stores them with your account. Ask us for the data-handling detail and we will give you the specifics rather than a badge. ### Will callers know it is not my receptionist? Yes. It introduces itself as your AI assistant, and the recording disclosure plays where the law requires it. Hear it live: +1 208 504 3639. Keep your existing number.