<!-- https://heyly.ai/ai-receptionist-for-plumbing -->
# AI receptionist for plumbing

Water damage does not schedule itself. Heyly answers on your existing number, finds out whether the water is still running, gets the address, and puts the job in your hand while your hands are still full.

## The problem

A plumber's worst missed call is the most valuable one: a burst line at 11pm, a caller who will pay anything, and a voicemail greeting. That caller does not wait until morning. They call whoever picks up.

## Calls it handles

- Active leaks and burst lines where minutes decide the invoice
- Blocked drains and backed-up toilets from tenants and property managers
- Water heater failures, usually with an age and a model number
- Quote shoppers for repipes and bathroom work
- Insurance and landlord calls that need documenting

## What it captures on every call

- Whether water is still running and where the shutoff is
- Service address and access
- What failed and when it started
- Property manager or owner, and who pays
- Best callback number

## FAQ

### Can it tell a caller to shut the water off?

Yes, and it should. Give Heyly your first-response script and it walks a panicking caller to the shutoff valve before anything else. That single instruction has saved more floors than any dispatch software.

### Will it book jobs straight into my calendar?

It captures everything a booking needs and reaches you immediately. Full calendar write-back depends on what you run. Ask us before you commit, and we will tell you plainly whether yours is supported yet.

### What about after-hours rates?

Heyly says what you tell it to say. Most plumbers have it state the after-hours call-out fee up front, because a caller who accepts the fee on the phone does not argue about it at the door.

### Can it handle property managers with several addresses?

Yes. It asks which property, captures the unit, and keeps the caller's history so the third call from the same manager does not start from zero.

### Does the caller know it is AI?

Yes. Heyly identifies itself and your recording disclosure plays where the law requires it. Pretending otherwise is both illegal in two-party states and bad for the callback rate.

Hear it live: +1 208 504 3639. Keep your existing number.
