# Heyly vs Ruby Ruby puts a trained receptionist on the line for you, around the clock. Heyly is built for the calls you keep: on a Heyly number it is with you on every call, yours included, and on your own number an AI that says it is an assistant answers your calls for you. ## Ruby's published prices (read 2026-10-02, https://www.ruby.com/plans-and-pricing/) - 50 minutes: $250 / month, 50 receptionist minutes; past the allowance: Not stated on the pricing page - 100 minutes: $395 / month, 100 receptionist minutes; past the allowance: Not stated on the pricing page - 200 minutes: $720 / month, 200 receptionist minutes; past the allowance: Not stated on the pricing page - 500 minutes: $1,725 / month, 500 receptionist minutes; past the allowance: Not stated on the pricing page ## Our arithmetic - 50 minutes: $5.00 per included minute: not published - 100 minutes: $3.95 per included minute: not published - 200 minutes: $3.60 per included minute: not published - 500 minutes: $3.45 per included minute: not published Our division of their published price by their published minutes. The pricing page does not state what a minute past the allowance costs, so ask before you size a plan. A per-minute price cannot be compared with a per-call price without knowing your average call length. ## Heyly's published plans - Starter: $29 / month. AI receptionist for the calls you miss, transcripts and summaries - Pro: $79 / month. Everything in Starter, plus the caller's words on screen while you talk on a Heyly number, and what each customer said kept for next time - Team: $199 / month. Everything in Pro, for up to 3 lines Every plan starts with the first month free. ## Where Ruby wins - A trained person answers every call, 24/7, including after-hours, weekends and holidays, as quoted from their pricing page. - Spanish and bilingual call handling is listed in every plan. Heyly answers in English in the US today. - Scheduling, payment collection and lead intake are listed as features in every plan. Heyly does not book into your calendar. ## Where Heyly is different - Heyly keeps what each customer said, what you quoted and what is still owed, filed under that customer. On a Heyly number it is on every call, yours included, with the caller's words on your screen while you talk; on your own number its AI answers your calls for you and writes down what was said. An answering service is built around the calls it takes for you. - You pay a monthly plan with AI minutes included: $29, $79 or $199 a month on the plans published on heyly.ai, after the first month free. - Heyly is built for owner-operated trades, where the person who answers the phone is the person doing the work. ## FAQ ### Does Heyly tell callers it is an AI? Yes. When Heyly answers a call, it says it is an AI assistant before anything else, and you can hear exactly how it sounds on our own line. If your callers need to reach a person every time, a human answering service is the better fit, and that is the honest reason to choose one. ### Is Heyly cheaper than Ruby? On the published prices, Heyly's plans are $29, $79 and $199 a month, and Ruby's receptionist plans start at $250 a month for 50 minutes (read on their pricing page on October 2, 2026). They are not the same product. Ruby sells a trained receptionist on each call it takes; Heyly sells an AI that answers your calls for you, and on a Heyly number works with you on the ones you take. ### Is Heyly a replacement for Ruby? Not if you want a person on every call. A long-established virtual receptionist service. A team of trained receptionists answers your calls, priced by the minute. Heyly does a different job: on a Heyly number it is with you on every call, yours included, and on your own number an AI that says it is an assistant answers your calls for you. ### Can I try it before switching anything? Yes, and you should. Call +1 208 504 3639 and you are talking to the same product answering our own line, set up as a sample plumbing business. Nothing about your current setup changes until you decide. ### What happens to my number? It stays yours either way. Keep it and Heyly's AI answers it for you, with no port and nothing to reprint. Or give customers a Heyly number too, and Heyly is on every call to it, yours included.