# Heyly vs voicemail The default competitor, and the one that wins most often. Every business already has it and it costs nothing up front. ## Where Heyly is different - Most people who reach a voicemail on a service call simply hang up and dial the next result - A voicemail captures a name at best; Heyly captures the address, the problem and the urgency - Voicemail cannot ask a follow-up question, and the follow-up question is the job ## FAQ ### Is Heyly a replacement for voicemail? It replaces the job, not the label. The default competitor, and the one that wins most often. Every business already has it and it costs nothing up front. Heyly does that job with an AI that also assists you live on the calls you answer yourself, and it runs on your existing number. ### Can I try it before switching anything? Yes, and you should. Call +1 208 504 3639 and you are talking to the same product answering our own line. Nothing about your current setup changes until you decide. ### What happens to my number? It stays yours. Heyly sits behind it with a one-time call-forwarding setup, so there is no port, no downtime and nothing to reprint.