AI receptionist for auto repair shops
Heyly keeps what each customer told you: the year, make and model, the symptom, the estimate you quoted. Give customers your Heyly number and it's on every call, yours included. Keep your shop's number and Heyly's AI answers it for you: it finds out whether the car is drivable, writes down what was said, and files the job.
+1 208 504 3639 answers as a sample plumbing business.
A shop phone rings during the exact hours everyone is busiest. The caller wants to know if you can look at it today, gets voicemail, and drives to the shop that answered.
Heyly is built for the calls you keep. It writes down what each customer said, what you quoted and what they still owe, and files it under that customer, so the next call starts where the last one ended. Give customers your Heyly number and it is on every call, yours included, with their words on your screen while you talk. Keep your own number and Heyly's AI answers it for you, says it is an assistant, captures what the job needs and writes down what was said.
The calls a auto shop business misses
These are the calls that arrive when nobody can pick up. Every one of them is captured, not lost.
- Can you look at it today, and what will it cost
- Status calls on cars already in the bay
- Tyres, brakes and scheduled service bookings
- Tow-in arrivals that need a slot
- Parts and warranty questions
Kept, on screen, and answered
On your Heyly number
It is on every call, yours included: their words are on your screen while you talk, and the notes are filed under that customer afterwards.
When they call back
What they asked for last time and what you agreed is kept with their calls, so nobody has to repeat themselves.
When you cannot answer
It picks up, says it is an assistant, works your script, and captures year, make and model, symptom and when it started, drivable or needs a tow.
Every call comes back as a usable job record
- Year, make and model
- Symptom and when it started
- Drivable or needs a tow
- When they need it back
- Best callback number
Auto Shop questions we get asked
Only your published menu pricing, like an oil change or a diagnostic fee. Anything that needs eyes on the car stays a booking, not a quote.
It captures the customer and the vehicle and gets the question to your service writer without them stopping mid-job. If you keep status in a system we can read, ask us and we will scope it honestly.
Heyly answers at 2am, takes the vehicle and the drop location, and has the job on your board before you open.
No. It stops the phone from interrupting them. Shops that add it usually see the counter get faster, not smaller.
Stay the one they call.
Heyly keeps what every customer said, what you quoted and what they still owe, and answers the calls you can't. On a Heyly number, or on the one you already have.
First month free, no card. Or call +1 208 504 3639 first and hear it answer - that's our own line, not a recording.
We'll email you to set up your line. Every line is set up by hand, by us, which is why we take businesses on one at a time.
You're on the list.
We'll email you to set up your line. In the meantime, call the number below - that's Heyly answering, not a recording.
Call Heyly: +1 208 504 3639