Your service writer is under a hood or at the counter. Heyly answers the phone on your shop number, gets the year, make, model and symptom, and books what fits.
A shop phone rings during the exact hours everyone is busiest. The caller wants to know if you can look at it today, gets voicemail, and drives to the shop that answered.
Heyly is not a voicemail box with a better greeting. It picks up on your existing line, has the conversation, captures what the job actually needs, and hands it to you as a summary you can act on between jobs. When you do answer, it stays on as a copilot: who is calling, what they called about last time, what to ask next.
These are the calls that arrive when nobody can pick up. Every one of them is captured, not lost.
It picks up on the first ring, works your script, and captures year, make and model, symptom and when it started, drivable or needs a tow.
You get the caller's history and the next question to ask on screen while you talk, then the notes are filed for you afterwards.
Heyly can call the customers whose service is due, and the ones whose approved work never got scheduled.
Only your published menu pricing, like an oil change or a diagnostic fee. Anything that needs eyes on the car stays a booking, not a quote.
It captures the customer and the vehicle and gets the question to your service writer without them stopping mid-job. If you keep status in a system we can read, ask us and we will scope it honestly.
Heyly answers at 2am, takes the vehicle and the drop location, and has the job on your board before you open.
No. It stops the phone from interrupting them. Shops that add it usually see the counter get faster, not smaller.
Put an AI employee on your phone. Answered or missed, inbound or out - every call handled.
We're onboarding US businesses one at a time - no credit card, live in 5 minutes. Or skip the form and hear Heyly answer right now: +1 208 504 3639
We'll email you to set up your line. In the meantime, call the number below - that's Heyly answering, not a recording.
Call Heyly: +1 208 504 3639We're onboarding US businesses one at a time, so setup is hands-on. Leave your details and we'll get your number covered - usually same day.
We'll be in touch to set up your line. Want to hear it working first? Call the number below.
