No-cool calls do not wait for business hours. Heyly answers every one of them on your existing number, gets the address, the system type and how hot the house is, and texts you the job before the caller has dialled the next contractor.
An HVAC phone is busiest exactly when nobody can answer it: 4pm on the first 95 degree day, both techs in attics, the office line ringing out to voicemail. The homeowner does not leave a message. They call the next result on Google.
Heyly is not a voicemail box with a better greeting. It picks up on your existing line, has the conversation, captures what the job actually needs, and hands it to you as a summary you can act on between jobs. When you do answer, it stays on as a copilot: who is calling, what they called about last time, what to ask next.
These are the calls that arrive when nobody can pick up. Every one of them is captured, not lost.
It picks up on the first ring, works your script, and captures service address, system type and age, heat or cool, and how long it has been out.
You get the caller's history and the next question to ask on screen while you talk, then the notes are filed for you afterwards.
Send Heyly after the estimates you sent last week and never chased. It calls, asks whether they went another way, and books the ones still deciding.
Yes, on the criteria you give it. Tell Heyly that no heat under 40 degrees, no cool over 95, or anyone reporting a gas smell is an emergency, and those calls get escalated to your phone immediately while everything else is captured and queued.
Only what you write down. Most HVAC contractors give it a diagnostic fee and a service window and nothing else, because a system quote over the phone is how you lose money. Heyly holds that line even when the caller pushes.
That is the normal case, not the exception. Heyly answers on the same number, handles the call end to end, and you get the summary and the recording when you are back in the truck.
Heyly captures a structured job record: address, system, symptom, urgency, callback. Today it reaches you by text and in the app. If your dispatcher lives in ServiceTitan or Housecall Pro, tell us and we will scope the write-back before you commit.
No. Heyly rides on the number already printed on your trucks. No porting, no second dialer, no reprinting anything.
Same product, local detail. Heyly works anywhere in the US.
Put an AI employee on your phone. Answered or missed, inbound or out - every call handled.
We're onboarding US businesses one at a time - no credit card, live in 5 minutes. Or skip the form and hear Heyly answer right now: +1 208 504 3639
We'll email you to set up your line. In the meantime, call the number below - that's Heyly answering, not a recording.
Call Heyly: +1 208 504 3639We're onboarding US businesses one at a time, so setup is hands-on. Leave your details and we'll get your number covered - usually same day.
We'll be in touch to set up your line. Want to hear it working first? Call the number below.
