AI receptionist for HVAC contractors
Heyly remembers what each customer told you: the unit model, the capacitor you quoted, what is still owed. Give customers your Heyly number and it's on every call, yours included. Keep your own number and Heyly's AI answers it for you: on a no-cool call it gets the address and how hot the house is, writes down what was said, and files the job.
+1 208 504 3639 answers as a sample plumbing business.
An HVAC phone is busiest exactly when nobody can answer it: 4pm on the first 95 degree day, both techs in attics, the office line ringing out to voicemail. The homeowner does not leave a message. They call the next result on Google.
Heyly is built for the calls you keep. It writes down what each customer said, what you quoted and what they still owe, and files it under that customer, so the next call starts where the last one ended. Give customers your Heyly number and it is on every call, yours included, with their words on your screen while you talk. Keep your own number and Heyly's AI answers it for you, says it is an assistant, captures what the job needs and writes down what was said.
The calls a HVAC business misses
These are the calls that arrive when nobody can pick up. Every one of them is captured, not lost.
- No cooling or no heat, today, and the caller wants an ETA before a price
- Maintenance plan holders asking where their tech is
- New construction and replacement quotes that need a real conversation
- Warranty and part-arrival questions that eat a tech's afternoon
- Wrong numbers, spam and sales calls you never want to see
Kept, on screen, and answered
On your Heyly number
It is on every call, yours included: their words are on your screen while you talk, and the notes are filed under that customer afterwards.
When they call back
What they asked for last time and what you agreed is kept with their calls, so nobody has to repeat themselves.
When you cannot answer
It picks up, says it is an assistant, works your script, and captures service address, system type and age, heat or cool, and how long it has been out.
Every call comes back as a usable job record
- Service address
- System type and age
- Heat or cool, and how long it has been out
- Whether anyone in the home is medically at risk
- Best callback number
HVAC questions we get asked
Yes, on the criteria you give it. Tell Heyly that no heat under 40 degrees, no cool over 95, or anyone reporting a gas smell is an emergency, and those calls are flagged as emergencies in the summary while everything else is captured and queued.
Only what you write down. Most HVAC contractors give it a diagnostic fee and a service window and nothing else, because a system quote over the phone is how you lose money. Heyly holds that line even when the caller pushes.
That is the normal case, not the exception. Heyly answers on the same number, handles the call end to end, and you get the summary and the recording when you are back in the truck.
Heyly captures a structured job record: address, system, symptom, urgency, callback. Today it reaches you by text and in the app. If your dispatcher lives in ServiceTitan or Housecall Pro, tell us and we will scope the write-back before you commit.
No. Heyly rides on the number already printed on your trucks. No porting, no second dialer, no reprinting anything.
HVAC coverage by metro
Same product, local detail. Heyly works anywhere in the US.
Stay the one they call.
Heyly keeps what every customer said, what you quoted and what they still owe, and answers the calls you can't. On a Heyly number, or on the one you already have.
First month free, no card. Or call +1 208 504 3639 first and hear it answer - that's our own line, not a recording.
We'll email you to set up your line. Every line is set up by hand, by us, which is why we take businesses on one at a time.
You're on the list.
We'll email you to set up your line. In the meantime, call the number below - that's Heyly answering, not a recording.
Call Heyly: +1 208 504 3639