What we learn from real calls
Notes from running an AI phone employee on live small-business lines. Written to be useful whether or not you ever buy anything from us.
+1 208 504 3639 answers as a sample plumbing business.
Phone call notes: what to write down on a service call
A working template for phone call notes on trades calls. The three things worth keeping, when to write them down, and why most call notes never get…
GuideCustomer notes for service businesses: what to keep and where
How a trades business keeps customer notes that come back when the customer calls again. What belongs in them, what does not, and keeping the…
AnalysisWhat one missed call actually costs your business
Not an industry statistic. The arithmetic that turns your own job value, close rate and missed-call count into a number, and the four things that…
GuideCall forwarding codes for US carriers
The call forwarding codes US carriers publish on their own pages, checked 2026-10-02, what to do where a carrier publishes none, and why forwarding…
ComparisonAI receptionist vs answering service: what changes
An honest comparison of voicemail, a human answering service, a hire and an AI receptionist, plus the six questions to ask on a demo before you sign.
Stay the one they call.
Heyly keeps what every customer said, what you quoted and what they still owe, and answers the calls you can't. On a Heyly number, or on the one you already have.
First month free, no card. Or call +1 208 504 3639 first and hear it answer - that's our own line, not a recording.
We'll email you to set up your line. Every line is set up by hand, by us, which is why we take businesses on one at a time.
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We'll email you to set up your line. In the meantime, call the number below - that's Heyly answering, not a recording.
Call Heyly: +1 208 504 3639